50’ down a 1.5” diameter pipe, 40’ down a 2” diameter pipe, 35’ down a 3.5” diameter pipe, 25’ down a 4” diameter pipe, 18’ down a 5” diameter pipe

60-DAY MONEY-BACK GUARANTEE

We stand behind our products and quality controls.  If you are not satisfied with a CLR®, CLR PRO®, CLR PRO MAX®, Tarn-X®, or Tarn-X PRO product you purchased from us or one of our authorized sellers in the United States, you may request a refund or replacement product within 60 days of the date of purchase.

Please note that because we are unable to control the quality of products sold by unauthorized sellers, unless otherwise prohibited by law, the Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites/marketplace storefronts.  The Guarantee is also limited to original, end-user purchasers in the United States.

How To Claim The Guarantee

To submit a Guarantee request, please contact us at US (800) 323-5497 and have information available regarding where and when you purchased your product.  You may also be asked to provide proof of purchase, submit photos of your product or its packaging, mail the unused portion of your product to Jelmar, or provide other information to assist Jelmar in processing your request.  You must submit your Guarantee request within 60 days of the date of original purchase.  Please note that you are responsible for costs incurred in mailing your product and proof of purchase.

Guarantee Guidelines

Jelmar reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where we conclude that the purchaser has abused the Guarantee.  Jelmar may amend or terminate the Guarantee at any time without notice.

If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at (800) 323-5497.
Effective: June 9, 2025

Yes, Brilliant Bath is perfectly safe for acrylic. Follow the directions on the bottle and be sure to rinse after 2-3 minutes.

We do not recommend using our Calcium, Lime and Rust Remover to remove oil. If Calcium, Lime and Rust Remover is mixed with oil, it will darken the concrete, which is very difficult to remove.

Even with the capability of cleaning a blockage up to 50 feet away, you can be assured that any sound plastic or metal pipe will not be subject to danger.

Calcium, Lime and Rust Remover can not only remove the finish off of brass, aluminum and copper, but can also pit certain grades of brass, copper and aluminum.

The ingredients are septic safe, but it is not tested for septic safe certification.

Never dispose of Tarn-X in your sink, toilet or storm sewer. Contact your local or state government environmental control agency for disposal guidance.

While we don’t have a solution for this, to attempt to remove the stain, immediately clean the discolored area with baking soda, applied with cold water and a soft rag. Additionally, other customers who’ve accidentally had our Tarn-X Tarnish Remover come into contact with stainless steel have told us that liquid household kitchen cleansers (such as Cerama-Bryte® or Bar Keepers Friend®) have remedied this.

Drain Opener is a compressed gas. When the formula in the can is released and comes in contact with water in your drain, it expands rapidly, creating a standing wave. It uses the water in your pipe as a battering ram pushing the blockage through and cleaning the walls of your pipes.